For sales planning and partner teams
Weeks before a new distributor or partner can use the app. That waiting time is lost revenue. Tactna issues IDs automatically under the manufacturer's policy and gives partners a portal to manage their own users. Partners move at the speed of the business.
Customers
Problem
Forms, sign-offs, waiting on IT. The partner waits the whole time.
A new distributor is signed, but their people can't use ordering or the price list for weeks. Sales planning circulates forms, waits on IT, and can only tell the partner "please wait a little longer."
How it is solved
Form → approval → IT → issued app by app.
Invite the partner admin and they can add contacts and start the same day.
Partner Self-Service ── Invitations and approvals in Tactna Portal→
Adds, handovers, permission changes: request and wait.
Actions within policy run automatically. Only exceptions go to approval.
Partner Self-Service ── Self-registration with admin approval→
No adoption data, no way to measure impact.
Usage per partner on a dashboard. Act on distributors who are not using it.
A day in that job
The day the contract is signed, the distributor admin is invited to Tactna. They open the Portal from the email and add three sales reps. The next morning, the first order is in the ordering system.
Sales planning writes no forms. Sends no request emails to IT.
"Add the new person in the Portal and remove the old one." That's it. Five minutes later, two more lines in the audit log.
The rep who takes the call no longer loses a day relaying it to IT.
Sort distributors by usage on the dashboard. Eight barely open the price list. "Price list adoption" goes on the meeting agenda.
Partner programs measured in logins.
Customers
Distributor onboarding went from weeks to immediate. The 30% zombie accounts were wiped out, and user-management work fell 70%.
FAQ
Yes. The Portal only asks for an email address and a role; no IT knowledge needed. Support contact can be set to someone on the manufacturer side.
The business and IT define what is allowed as an access policy. Within policy is automatic, outside it goes to approval. Everything lands in the audit log, so control gets stronger.
For distributors it is faster than asking and waiting, and they can see their own people's status. It ships in the manufacturer's logo and colors, so it reads as part of the manufacturer's service.
It depends on partners and apps, but importing your distributor list as CSV and starting with one app gets you live in a few weeks.
