Multi-app development ── for companies offering several apps or services to customers and partners
Ordering, price list, warranty, portal. Do you rebuild user management and organizations every time you add an app? Tactna makes users, organizations, roles, and lifecycle a shared layer, so new apps launch without building auth or ID management.
Customers
Problem
One customer holds a different ID for every service.
Each app implements authentication, keeps a user table, and builds an admin screen. Customers hold separate IDs for different services from the same company, and client admins register the same person per app. Every time a new service is approved, the same thing gets built again.
How it is solved
Auth, users, orgs, invites, permissions: built every time.
Users, organizations, roles, and lifecycle live in Tactna. New apps just connect via SCIM or API.
Authentication (Auth0 / Cognito) ── Connecting apps over SAML / OIDC→
No cross-service experience, no cross-service analytics.
One ID and organization model across every app. Role × app controls what is visible.
Add and remove per app. Something always slips.
A team per corporate customer, delegated to its admin. Members and every app managed in the Portal.
Partner Self-Service ── An admin per distributor and role policies→
A day in that job
Development of a third service begins. Authentication, users and organizations all come from Tactna. The team connects to Tactna with SAML / OIDC and adds the roles to the access policy. No identity-design meeting is held.
Start on service-specific features from day one.
A student on the learning service signs up for the jobs service. Same ID, course history carried over. Sales sees which students moved on to jobs in one ledger.
One ID makes the cross-service experience and LTV analysis possible.
Name a corporate customer's contact as Team Admin. They add their own employees in the Portal and pick services. Leavers are removed by the admin or auto-locked for inactivity.
Your customer success team no longer manages customers' users for them.
Customers
Customer IDs split across services, unified on one platform. Cross-service ID management and a self-service portal in about 6 months.
FAQ
Very little work on your side. The identity platform (Auth0 or Amazon Cognito) is provided inside Tactna and the Tactna team migrates your existing users; the login experience does not change. Each service connects to Tactna with SAML / OIDC, and Tactna handles users, organizations, roles and lifecycle.
Yes. Tactna roles map to each service's roles (view, edit, approve, and so on). The service's permission design stays as it is.
Same platform. Companies get teams and delegated admins; individuals get self sign-up and manage their own profile. Role × app policy separates what each can see.
Fujitsu G-Search unified customer IDs across services onto one platform in about 6 months. Existing IDs are imported and services connected in stages.
